RTO Gujarat is web based, User Friendly web application to maintain hassle free records for all RTO Advisors and Driving Schools. We train users thoroughly to use all the features of the software very efficiently to gain maximum benefits from it.Our Solutions have been developed on robust, scalable and modern software architecture with state-of-the-art technology to assist you more.
Last updated on Aug 10 2025
Last Updated: September 14, 2026
RTO Gujarat Pickup Porter ("we", "us", "our", "Company", or "RTO Gujarat Pickup Porter") respects your privacy and is committed to protecting the personal information of our customers, vehicle owners, drivers, driver partners, and other users of our website and mobile application.
This Privacy Policy explains how we collect, use, store, process, disclose and protect information when you access or use the RTO Gujarat Pickup Porter website, mobile application, platform, and related services (collectively referred to as the "Services").
This Privacy Policy applies to both Customers who request transportation services and Driver Partners who provide transportation services through the RTO Gujarat Pickup Porter platform.
By registering, accessing or using our Website, Mobile Application or Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and processing of your information as described below, subject to applicable law.
RTO Gujarat Pickup Porter is a technology platform that facilitates communication and connection between customers who require goods transportation services and vehicle drivers or driver partners who provide transportation services.
We may provide customers with information about available drivers and vehicles and may facilitate communication between customers and drivers for transportation requirements.
RTO Gujarat Pickup Porter may not itself own, operate or control every vehicle listed on the platform. Transportation services may be performed by independent Driver Partners or vehicle owners registered on the platform.
Depending upon whether you use our Services as a Customer or Driver Partner, we may collect the following information:
When you use our Website or Mobile Application, we may automatically collect certain technical information, including:
Location information may be required to provide certain Services through our Mobile Application.
For Customers, location information may be used to identify pickup and delivery locations, facilitate transportation services, improve service availability and assist with customer support.
For Driver Partners, location information may be collected while the Driver Partner is using the application for providing transportation services. This may help us:
Where required by applicable law, we will request appropriate permission before collecting location information.
We may use the information collected from you for the following purposes:
We do not sell your personal information as a business asset. However, we may share necessary information with relevant parties where required to provide our Services or comply with legal obligations.
When a Customer requests transportation services, certain information may be shared with relevant Driver Partners to facilitate the requested service. Similarly, information relating to the Driver Partner and vehicle may be shared with the Customer where necessary to provide the transportation service.
Such information may include, where applicable:
We may use third-party service providers to help operate our Services, including providers for:
Such service providers may access information only to the extent reasonably necessary to perform services on our behalf and subject to applicable contractual and legal requirements.
We may disclose information where required by law, court order, governmental authority, regulatory authority, law enforcement agency, or where disclosure is reasonably necessary to prevent fraud, illegal activities, security threats or harm to users or other persons.
Driver Partners may be required to provide documents and information for identity, vehicle and eligibility verification.
Depending on the type of vehicle and Services offered, this may include:
We may verify such information directly or through authorized third-party verification service providers.
Payments made through the Website or Mobile Application may be processed through third-party payment service providers.
We may receive limited transaction information necessary to confirm and manage a payment, such as transaction ID, payment status and amount.
Where payment information is processed directly by a third-party payment provider, the payment provider's own privacy policy and terms may also apply.
We may contact you using the mobile number, email address or other contact details provided by you for purposes including:
Where permitted by applicable law, we may also send promotional communications. You may opt out of promotional communications where an applicable opt-out mechanism is provided.
Our Website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage and improve our Services.
Cookies may be used for purposes such as:
You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the Website.
We take reasonable technical, organizational and administrative measures to protect personal information against unauthorized access, alteration, disclosure, misuse, loss or destruction.
However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable measures to protect your information, we cannot guarantee absolute security.
Users are responsible for maintaining the confidentiality of their account credentials, OTPs, passwords and other authentication information.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing Services, maintaining business records, resolving disputes, preventing fraud, maintaining security and complying with legal, regulatory or accounting requirements.
When personal information is no longer required, we may delete, anonymize or securely dispose of it in accordance with applicable law and our data retention practices.
Subject to applicable law and the manner in which the relevant provisions are brought into force, you may have rights relating to your personal information, including rights to:
Requests may be submitted using the contact details provided in the "Contact Us" section of this Privacy Policy.
Withdrawal of consent may affect our ability to provide certain Services where the relevant information is necessary for providing those Services.
You may request deletion of your account and personal information by contacting us using the details provided below or through the applicable account deletion functionality in the Mobile Application, if available.
Upon receiving a valid deletion request, we will process the request in accordance with applicable law.
Certain information may be retained where necessary to:
Our Website or Mobile Application may contain links to third-party websites, applications or services.
We are not responsible for the privacy practices, security or content of third-party websites or services. Users should review the privacy policies of such third parties before providing personal information.
Our Services are intended for individuals who are legally capable of entering into agreements and using the Services.
We do not knowingly seek to collect personal information from children in violation of applicable law. If you believe that information belonging to a child has been provided to us improperly, please contact us so that we can take appropriate action.
Users must not use the Website or Mobile Application to:
We reserve the right to suspend or terminate accounts or restrict access to the Services where we reasonably believe that a user has violated applicable laws, our Terms and Conditions, or this Privacy Policy.
We may update this Privacy Policy from time to time to reflect changes in our Services, business practices, technology or applicable laws.
When we make changes, we may update the "Last Updated" date displayed at the beginning of this Policy. Where required by applicable law, we will provide additional notice or obtain consent for material changes.
We encourage you to periodically review this Privacy Policy.
By accessing or using the RTO Gujarat Pickup Porter Website, Mobile Application or Services, you acknowledge that you have read this Privacy Policy and, where consent is required, provide consent to the processing of your personal information for the purposes described in this Policy.
Where processing is based on consent, you may withdraw your consent in accordance with applicable law. Withdrawal of consent may result in the unavailability of certain Services that require the relevant information.
If you have any question, concern, complaint or grievance regarding the collection, use or processing of your personal information, you may contact our Grievance Officer using the details below.
Grievance Officer: [Grievance Officer Name]
Company: [Legal Company Name]
Address: [Registered Office Address]
Email: [Privacy/Grievance Email Address]
Phone: [Customer Support Number]
We will review and address privacy-related grievances in accordance with applicable law and our internal grievance procedures.
For questions regarding this Privacy Policy, personal information, account information or privacy-related requests, please contact:
RTO Gujarat Pickup Porter
Legal Entity: [Insert Legal Company Name]
Registered Office: [Insert Complete Address]
Email: [Insert Official Email Address]
Customer Support: [Insert Mobile/Helpline Number]
Important: This Privacy Policy should be read together with the RTO Gujarat Pickup Porter Terms & Conditions, Refund/Cancellation Policy and other applicable policies displayed on our Website or Mobile Application.
